【フルリモート】Program Manager 
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求人No. 134716
募集要項
業務内容 |
■SUMMARY: The Program Manager manages and is directly responsible for delivering consultative solutions for tactical/operational service delivery for the dedicated MSP account. Optimizes service to the client in a high quality, cost-effective manner for multiple locations. Oversees, plans, directs and controls phases of the MSP account in order to increase productivity and encourage program growth within a fair and competitive environment. Travel will be required. Works under minimal supervision. ■GENERAL RESPONSIBILITIES: • Manages client operations and service aspects as well as for the implementation, direction, quality and compliance program adherence, and management of a Managed Service Program (MSP) with multiple sites and suppliers. • Builds relationships with key decision makers at MSP organization and client enterprise. Establish and maintain rapport with the client. Acts as key contact for overall program management for their specific region/span of control. • Engages Adecco resources (subject matter experts) and divisions in support of customer objectives. Engages non-Adecco resources in the labor supply chain in order to optimize client's workforce. • Drives program evolution while keeping with client's strategic needs and expands program nationally and globally in cooperation with client. Coordinates, communicates and leads the change management efforts related to the MSP, both within Adecco and the client. • Provides customer with regular updates regarding the MSP, including latest industry trends, best practices internally and externally as well as potential program enhancements. • Provides assigned resources adequate oversight, training and leadership to ensure they reach potential. Acts as the day-to-day escalation contact for Program Consultants within the account. Designs and implements a team-results oriented culture,reinforcing collective results over individual results. • Supports MSP (Managed Service Program) to ensure that financial goals and objectives are met or exceeded while ensuring full compliance on all Adecco policies and procedures. Works with Business Analyst and other applicable resources to provideaccurate, timely and complete performance analyses. Accountable for monthly/quarterly reporting of the MSP on the various metrics that have been established for the program. • Manages a yearly budget and P&L, including ability to provide monthly commentary on the financial position giving insight into status of achieving financial targets. Taking responsibility to challenge unknown costs, deliver revenue, margin and growth vision. • Assists in the development and implementation of approved business plans for assigned skill sets or business units to maintain/expand sales. Reviews sales activity and recommends improvement programs as required. Develops and maintains knowledge of economic trends and changes affecting businesses. • Oversees and maximizes use of VMS technology to ensure optimum, cost-effective, timely and high quality results. • Conducts/participates in sales presentations and prepares and/or coordinates the preparation of proposals for new/expanded business. • Surveys clients regarding perception of service. Visits clients to emphasize quality and service. Identifies opportunities for further growth of existing accounts. • Manages delivery of a quality program to include participation in the program QBR’s (Quality Business Reviews) with client as well as supplier community. Satisfies quality metrics that are established for the program and ensures supplier adherence to quality standards and compliance requirements. • Supports the Program Director and/or Supplier Manager in the management of supplier relationships and partnership negotiations. • Participates in special projects and performs other duties as assigned. |
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語学力 |
要 ビジネスレベル |
年収 |
630万～800万 |
給与 |
賞与 年２回 |
雇用形態 |
正社員 |
勤務地 |
北海道、青森県、岩手県、宮城県、秋田県、山形県、福島県、茨城県、栃木県、群馬県、埼玉県、千葉県、東京都、神奈川県、新潟県、富山県、石川県、福井県、山梨県、長野県、岐阜県、静岡県、愛知県、三重県、滋賀県、京都府、大阪府、兵庫県、奈良県、和歌山県、鳥取県、島根県、岡山県、広島県、山口県、徳島県、香川県、愛媛県、高知県、福岡県、佐賀県、長崎県、熊本県、大分県、宮崎県、鹿児島県、沖縄県 |
通勤交通費 |
全額支給 |
休日 |
年間休日120日 週休2日制（土日）、祝日、年末年始、慶弔休暇、夏季休暇、産前産後休暇、育児休暇、特別休暇、リフレッシュ休暇、生理休暇、その他有給（結婚、忌引、配偶者出産、転勤）等 |
福利厚生 |
各種保険完備（健康保険、厚生年金保険、雇用保険、労災保険、厚生年金基金） 通勤手当、退職金制度 ＜補足＞ ■残業代全額支給 ■通勤交通費全額支給 ■確定拠出金制度（401K） ■法人会員制クラブ利用 |
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事業内容 |
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