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Mobile Client Solutions Manager, IT Division 気になる

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フランスを代表する有名ラグジュアリーブランド
*Mobile Client Solutions Manager, IT Division

募集要項

業務内容

Context / background
CHANEL Japan IT is embarking on a journey to transform its operating model and the information system architecture, shifting towards a model leveraging global capabilities and local expertise.
Combined with a transformation of the Digital organization on the business side. CHANEL Japan IT is also developing capabilities in Digital to accompany business initiatives and search for new talents to support the strategic business activity in our owned retail network.

Summary of position
The role is expected to be responsible for client mobile applications design and delivery both for internal clients (employee) tools around CRM and Client, as well as publicly available apps to better serve our end clients, that also requires to develop mid and long-term strategy by evaluating latest technologies and standards and see how to cope with an ever-changing mobile environment.

Responsibilities
Application Delivery Strategy
- Develop mid and long-term delivery strategy around Client solutions
- Evaluate and apply latest technologies and standards
- Find the best practice in our company to be able to quickly deliver applications both for our store staffs (iOS only) and clients’ (iOS/Android devices)
- Identify the best partners locally or not to sustain the roadmap of delivery
- Develop a strategy and procedure to ensure that all delivering applications meet security standard
- Propose periodically to improve the quality level of services, develop a roadmap of the improvement plan, and ensure the deliveries along with the roadmap.

Project Management
- Lead mobile application implementation projects enabling our store staffs to better serve their clients and also enabling us to better engage our clients
- Manage projects in coordination with all internal and external actors

Support
- Understand the business processes happening in boutiques for Chanel 3 divisions (Fashion, Watches and Fine Jewelry, Fragrance and Beauty) and ensure the proper behavior of IT solutions to support them
- Transfer projects to support organizations to ensure proper level of service is delivered to our store staffs and to our clients
- Maintain high-level standard when dealing with the services provided to boutiques, corners and clients
- Work in collaboration with the Retail team to align on the practice on apps and app supports.

Innovation
- Suggest new initiatives to bring additional services to our work force
- Actively look for new solutions to help and support our staffs in serving their clients
- At time, develop directly simple POC to help test some simple concepts with the business division

語学力


年収

1000万~1200万

給与

年俸制
《給与体系》
① 基本給
② 季節賞与(4か月)
③ 業績変動賞与(グレードに応じた掛率)


雇用形態

正社員

勤務地

東京都

休日

年間休日120日
【休日】


祝日
【休暇】
夏期休暇
年末年始休暇
慶弔休暇
有給休暇

福利厚生

各種社会保険完備
退職金制度

▼Benefits
・Health insurance
・Full transportation coverage
・Company PC/smartphone
・Condolence money
・Congratulatory money(Marriage/Baby)
・Staff sales (perfume & cosmetics / fashion products / watch & fine jewelry)
・Medical checkup
・Relo Club membership
・Recreation center / accommodation facility discount
・Sports gim
・Language training support

-財形貯蓄制度あり
- 社製品販売(香水・化粧品/ファッション商品/時計・宝飾)
- フレックス勤務制度、有給休暇の他、病気休暇、保存休暇、慶弔休暇、その他特別休暇あり
- 社内行事多数(年始全社員対象パーティー/お花見会/各種カルチャーイベント)

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企業情報

事業内容

パリに本拠地を置く大手ブランド

業種分類

メーカー/化粧品
メーカー/アパレル・ファッション
流通・小売/小売

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絞り込み条件を設定する
勤務地
年収
キーワード
職種
業種
勤務地
  • 北海道・東北
  • 関東
  • 上信越・北陸
  • 東海
  • 関西
  • 中国
  • 四国
  • 九州・沖縄
  • 海外
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