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Watch&Jewelry *マーケティング部 High-end&Client Engagement Manager 気になる

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業務内容

職務内容
High-end & Client engagement Manager consists in defining Japan Watches & Fine Jewelry High-end Business Strategy from various perspectives. This role consists in planning VIC related actions, implementing and lead high-end related projects aiming at achieving business results. It requires to have an in-depth understanding of luxury business focusing on clients.
Leadership, effective communication, and organization skills are a requirement for this position.

The main roles and responsibilities:
• Define, develop, and lead strategic high-end business action plans to achieve business results and reinforce brand positioning.
• Direct promotional support for high jewelry/high-end watch launches and key projects, initiating corrective actions.
• Lead, manage and develop VIC programs, VIC related actions.
• Create and deliver high-end business related documentations and literature to engage, motivate and support business.
• Plan promotion budget, control and manage, ensuring that marketing efforts stand by agreed timelines and within budget.
• Collaborate with different stakeholders to ensure successful implementation of strategy and report on results.
• Provide short and long-term action plans.
• Generate interest in high-end products, events, and services across various channels.
• Maintain knowledge of trends in the market and competitors’ strategy
• Motivate and collaborate in a proactive and positive manner with related parties external/internal including boutique staff.

High-end Business Development & Strategic Planning:
• Convey global strategy within the division and lead local high-end business strategy for a sustainable sales growth.
• Define high-end business roadmap in mid/long-term and supervise implementation by maintaining a strong and consistent brand message.
• Scope local requirements and define milestone to roll-out the project.
• Provide annual planning, prepare, and manage annual actions with required analysis.
• Take ownership of execution of any high-end related initiatives and make adjustment as required to align with business goals.
• Follow-up results (quantitative & qualitative)
• Attend meeting and express needs for the division.
• Collaborate internally and coordinate with Paris Head Office to obtain information and validation.
• Provide sales support to ensure results and follow-up needs within the Division (Boutiques, Retails, Wholesales, Events, Logistics, Media, PR, VM, After-Sales etc)
• Provide insights, feedbacks, and report to Paris Head Office and Management
• Distribute adequate report to Retail, Wholesale, Boutiques and management.
• Understand and report recent high-end market trend and business environment.

VIC
• VIC client analysis
• Lead and manage VIC activities/treatment to develop customer engagement, increase customer loyalty and offer best client journey.
• Seek opportunities for improvement and initiate new projects implementation.
• Identify areas of increased opportunity as well as areas of improvement and work closely with retail teams and Paris Head Office.
• Attend VICs for local/global events.
• Provide short-mid term planning by client level and develop VIC activities with required analysis.
• Lead cross functional planning within the division, coordinate and collaborate with corporate functions and global high-end business development team.
• Work with Fashion Marketing and VIC to align local posture, execute promotional actions and any initiatives.
• Act as WFJ representative for VIC committee

Report to: Watch & Fine Jewelry Marketing Director

語学力


年収

800万~1200万

給与

月給制
賞与 年2回
《給与体系》
① 基本給
② 季節賞与(4か月)
③ 業績変動賞与(グレードに応じた掛率)


雇用形態

正社員

勤務地

東京都

休日

年間休日120日
【・完全週休2日制(土日) ※イベント実施時における土日勤務あ※
・祝日・有給休暇、年末年始休暇、病気休暇、慶弔休暇、保存休暇

福利厚生

各種社会保険完備
退職金制度

▼Benefits
・Health insurance
・Full transportation coverage
・Company PC/smartphone
・Condolence money
・Congratulatory money(Marriage/Baby)
・Staff sales (perfume & cosmetics / fashion products / watch & fine jewelry)
・Medical checkup
・Relo Club membership
・Recreation center / accommodation facility discount
・Sports gim
・Language training support

-財形貯蓄制度あり
- 社製品販売(香水・化粧品/ファッション商品/時計・宝飾)
- フレックス勤務制度、有給休暇の他、病気休暇、保存休暇、慶弔休暇、その他特別休暇あり
- 社内行事多数(年始全社員対象パーティー/お花見会/各種カルチャーイベント)

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業種分類

メーカー/化粧品
メーカー/アパレル・ファッション
流通・小売/小売

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